LockAliPro – Shipping Policy
Effective Date: February 12, 2025
At LockAliPro, we are committed to ensuring that your orders are processed and delivered efficiently. Please review our shipping policy below to understand our shipping procedures, delivery times, and related terms.
1. Order Processing Time
📦 Orders are typically processed within 1-3 business days (Monday–Friday, excluding holidays) after payment confirmation.
📧 You will receive a shipping confirmation email with tracking details once your order has been shipped.
2. Shipping Methods & Estimated Delivery Times
We offer various shipping options depending on your location:
|
Shipping Method |
Estimated Delivery Time |
Availability |
|---|---|---|
|
Standard Shipping |
5-10 business days |
U.S. & International |
|
Expedited Shipping |
2-5 business days |
U.S. only |
|
Express Shipping |
1-3 business days |
U.S. only |
🚨 Please note: Delivery times are estimates and may vary due to weather conditions, customs delays, or other unforeseen circumstances.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
✔️ Order weight & dimensions
✔️ Shipping destination
✔️ Selected shipping method
📦 Free Shipping: Available on U.S. orders over $100 (Standard Shipping only).
4. International Shipping 🌍
We ship internationally! However, customers are responsible for any:
-
Import duties, taxes, and customs fees imposed by their country.
-
Delays due to customs processing.
Please check with your local customs office for more information before placing an order.
5. Tracking Your Order
🔍 Once your order has shipped, you will receive a tracking number via email. You can track your package directly on our website or through the carrier’s tracking portal.
If you do not receive a tracking update within 3 business days, please contact us at contact@lockalipro.com.
6. Undeliverable or Lost Packages
LockAliPro is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package is lost in transit, we will assist in filing a claim with the carrier.
📬 If an order is returned to us due to incorrect address information or failure to collect the package, the customer is responsible for additional shipping fees to reship the order.
7. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please:
-
Take photos of the package and damaged item(s).
-
Contact us at contact@lockalipro.com within 3 days of delivery.
-
We will arrange a replacement or issue a refund based on the situation.
8. Order Cancellations & Modifications
Orders can only be canceled or modified before they are shipped. Once an order is processed and shipped, it cannot be changed.
To request a cancellation or modification, email us at contact@lockalipro.com ASAP.
9. Contact Information
For any shipping-related inquiries, please contact us:
📍 Address: 1703 12th Ave N, Grand Forks, North Dakota
📞 Phone: (701) 772-3183
📧 Email: contact@lockalipro.com
🌐 Website: lockalipro.com
